Reviews

Extremely professional and caring service by their optometrist Bronte.

Highly recommend! The Optometrist, Troy was recommended by my GP as I was suffering with headaches. Made the trip from Gympie and was not disappointed. My script was too strong so Troy fixed it all up and no more headaches. Troy is professional and has a great sense of humour. He makes the whole experience fun. He doesn't change things just to make money on frames like some other places do and will work with you for the best outcome. The shop is amazing and the frames are just spectacular! The ladies in the shop are really lovely. The whole experience is awesome!

Professional friendly service, great selection of frames and an excellent optometrist. Highly recommended!!

Optometrist & Staff professional and excellent service. Very helpful would go out of their way to serve you .

A local, small business in a convenient location with friendly, expert service. Check them out! You'll be glad you did :-)

Staff went beyond the usual service to make sure I loved my new frames and that my lenses were of optimum benefit. Excellent!

Visual Eyes have a great attitude to eyecare and a brilliant team. Up near target in the plaza, they’ve always been highly spoken of by their patients. Dr Rylan Hayes - The Vision Surgeon

My whole family use Visual Eyes Optometry and can’t fault their caring, knowledgeable, professional service. They have picked up on things other optometrists have completely missed and found a solution. Always happy to advise but also not overly “pushy”. We will be clients for life. Thankyou

Fantastic Optometrist. Highly professional equipment. Fabulous customer service. Very modern frames

Friendly helpful staff. Vision test explained during each test.

This was my first time consulting Matt although I have been a client of Visual Eyes Optometry for many years. Matt was professional, up to date with all the latest equipment and technology and very easy to communicate with. I felt confident entrusting my eyesight to Matt.

I am so grateful that my vision concerns were addressed so promptly and professionally. Megan, the optometrist was so thorough and determined to find the solution to my vision problem, in which she succeeded, ruling out potentially more serious causes. All staff were very caring and reassuring throughout the afternoon. A great team effort with a great outcome. Thank you all.

Old fashioned service. Fixed my problem With absolute minimum cost. Highly recommend and will definitely continue to use this business.

I cannot say enough wonderful things about Megan and the entire practice! From the moment I walked in, I was greeted with genuine warmth, professionalism, and care. Megan was absolutely exceptional—thorough, patient, and incredibly knowledgeable. They took the time to explain every part of the exam in a way that was easy to understand, answered all my questions without rushing, and made sure I felt completely comfortable throughout the visit. I truly felt listened to and cared for, not just treated as another appointment on the schedule. The exam was extremely comprehensive, and my prescription has never been more accurate. The staff was equally amazing—friendly, efficient, and genuinely happy to help, especially when it came to selecting frames and understanding insurance options. This was, without a doubt, the best eye care experience I’ve ever had. If you’re looking for an optometrist who is professional, compassionate, detail-oriented, and truly passionate about patient care, look no further. I would recommend this practice to absolutely everyone—1000% worth it! 👓✨

Very professional, welcoming approach. Made to feel like a valued customer.

An absolute delight to be a customer of Visual Eyes. The most professional and comprehensive eye test that I've had. The range & quality of frames coupled with personal service makes shopping here a real treat.

Very thorough. My vision has never been so good. The staff couldn’t be more helpful. I have recommended Visual Eyes to all my four eyed friends.

Excellent service and very professional. I've been a customer for several years now and wouldn't consider going elsewhere.

All the staff are attentive and very knowledgeable, not pushy or rushed so they can move on to the next sale.

A very Professional and Friendly Team. Couldn't have felt more relaxed and appreciate the time and effort that was taken to address my Eye problems. Troy was extremely helpful in explaining everything in great detail but in common sense terms. Thank you all once again. Keep up the great work.